Event Setup
Time Slots
Last Updated: August 29, 2026Time slots are specific times available for customers to book their appointments. By setting the number of spaces available per time slot, you can control attendee capacity, reduce long lines, and prevent overcrowding. Each time slot is part of a calendar, and calendars can be connected to tickets, giving you the flexibility to assign different...
Event Settings: General
Last Updated: August 28, 2026Each event in TicketsCandy has its own settings that control important event details, including visibility, booking options, dates, capacity, venue information, and organizer details. To access these settings: Open your Event Dashboard. Click Event Settings in the navigation menu. Select General. The General page contains the core settings for your event. You can update these...
Event Settings: Checkout
Last Updated: August 28, 2026Each event in TicketsCandy has its own checkout settings that allow you to control the information customers see and provide during the purchase process. To access these settings: Open your Event Dashboard. Click Event Settings in the navigation menu. Select Checkout. The Checkout page allows you to add custom terms, post-purchase messages, and customer information...
Event Settings: Payments
Last Updated: August 28, 2026Each event in TicketsCandy has its own payment settings that allow you to control how taxes, fees, and payment options are handled during checkout. To access these settings: Open your Event Dashboard. Click Event Settings in the navigation menu. Select Payments. The Payments page allows you to configure taxes, decide how processing and service fees...
Event Settings: Notifications
Last Updated: August 28, 2026Each event in TicketsCandy has its own notification settings that allow you to control automated emails related to bookings and new orders. To access these settings: Open your Event Dashboard. Click Event Settings in the navigation menu. Select Notifications. The Notifications page allows you to manage email alerts sent to customers and event administrators. ...
Event Settings: Ticket Scanner
Last Updated: August 28, 2026Each event in TicketsCandy has its own ticket scanner settings that allow you to connect the TicketsCandy Scanner App and control when tickets can be used for check-in. To access these settings: Open your Event Dashboard. Click Event Settings in the navigation menu. Select Ticket Scanner. Customers automatically receive an e-ticket with a QR code...
Event Promotion
Last Updated: February 6, 2026TicketsCandy + AllEvents Partnership TicketsCandy partners with AllEvents, a popular event discovery platform used by millions of people to find things to do in their city. AllEvents attracts a large audience of event-goers, with users actively browsing, following organizers, and searching for local events every day. Through this partnership, events created on TicketsCandy gain additional...