Coupons
This page allows you to create and edit coupons. You can find it by going to My Events > selecting the event you want to edit > Coupons.
Creating Coupons
To create a coupon, click on “Create Coupon” in the top right-hand corner. A pop-up will appear for you to create the coupon code.
Coupon Code
If you would like to generate a random code, click “Generate It.” Otherwise, you can type the name of the code directly in the coupon code box.
Description
“Description” is an optional box that allows you to describe the purpose of the coupon. If you don’t want to add a description, leave this box blank.
Discount Options
“Discount Options” allows you to determine how the coupon discounts are formed.
If you select “Total amount,” a dollar amount you specify in the text box below will be taken off from the total amount spent during a purchase by a customer.
If you select “Total percentage,” a percentage you specify in the text box below will be taken off from the total amount spent during a purchase by a customer.
If you select “Per each item in cart,” a dollar amount you specify in the text box below will be taken off from each item in the purchaser’s cart.
Coupon Settings
Under “Coupon Settings,” expiration date is the last day a coupon can be used. If there is no expiration date, leave this box blank.
If you do not want your coupon used with other coupons during the same transaction, select the box next to “Individual Use Only.”
“Minimum Spend” is the minimum amount a purchaser must spend to use a coupon. “Maximum Spend” is the maximum amount a purchaser can spend to still be able to use the coupon. If there are no limits, leave these fields blank.
Usage Restrictions
Under “Usage Restrictions,” “Include Tickets” are the ticket types you want the coupon to be able to be used on. “Exclude Tickets” are the ticket types you don’t want the coupons used on. Click on a ticket type to select it. If you would like to select multiple ticket types, hold down the Ctrl key (Cmd key on Mac). Ticket types will turn gray when selected.
“Minimum quantity of tickets” is the minimum number of tickets a purchaser must have in their cart to use the coupon. “Maximum quantity of tickets” is the maximum number of tickets a purchaser can have in their cart to use the coupon.
“Usage limit per coupon” is the number of times the coupon can be used. Leave it blank if the coupon can be used unlimited number of times.
Be sure to select “Create Coupon” when you are done.
Coupon List
When you click on the “Coupon” tab, you will see a list of all your coupons.
The coupons list displays basic coupon information including the the actual coupon code that customers can use. There is also the coupon “Description” column, the “Coupon Amount” section that shows the coupon discount, the “Expiry Date” section with the day the coupon expires, and the “Usage Limit” that shows the number of times the coupon has been used out of the number of times it can be used.
By checking the radio button to the left of a coupon, you are selecting this coupon and are given the option at the top to “Remove” the coupon. Removing a coupon will delete it from your event.
To the right of each coupon is an “Action” button. Clicking on this gives you the option to either edit or delete the coupon.
Editing Coupons
If you select “Edit” from the “Action” menu, a pop-up will appear with the coupon settings.
It is the same as the pop-up menu that appears when you create a coupon code.
Make any necessary changes and then click “Edit Coupon” to save them.
Deleting Coupons
If you select “Delete” from the “Action” menu, a pop-up will appear asking if you are sure you want to delete the coupon because doing so is irreversible. Select “Delete.”
More Options Button
On the “Coupons” page in the top left-hand corner, there is a “More Options” button. Clicking on this allows you to select “Bulk Generate,” “Import From CSV,” and “Export To CSV.”
Bulk Generate Coupons
If you select “Bulk Generate,” a pop-up menu will appear very similar to the one you see when you click “Create Coupon.” The only difference is at the top it asks how many coupons you want to generate instead of what you want the coupons to be called.
All coupon names will be randomly generated, and all information you enter in this pop-up will apply to all the coupons generated.
Import Coupons
If you select “Import From CSV,” a pop-up will appear asking you to choose a CSV file from your computer. The CSV file should contain all coupon codes you would like to import into your event in bulk. You can download the sample CSV file with coupon codes here. All other settings you configure in the popup will apply to all imported coupons automatically.
Export Coupons
If you select “Export To CSV,” a CSV file will be automatically downloaded to your computer containing your coupon codes and their information.
Search Coupons
There is also the option to search for coupons in the top right-hand corner of the “Coupons” page to make finding a coupon easier.
