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Reports

 

The reports section shows statistics of how your event is performing. You can find it by going to My Events > selecting the event you want to edit > Reports.

 

Order Reports

When you click on “Reports,” a drop-down menu will appear. Your first option is “Order Reports.”

Reports 1

 

Clicking on this option will present you with your gross sales, net sales, orders, taxes, refunds, coupon amount, and fee amount within a specific date range.

To choose the date range, click on the calendar icon in the top left-hand corner. A drop-down will appear where you can select the date range you want to see reports on.

A graph will appear with your gross sales for the date range selected. Below the graph is a table with orders statistics grouped by days.

To download your orders report, select “Download” at the top right of the statistics table.

 

Ticket Reports

The second option for the reports is “Ticket Reports.”

Reports 2

 

Clicking on this option will present you with the number of tickets sold, net sales, and orders within a specific date range that can be changed by clicking the calendar option in the top left-hand corner.

There is also a graph showing the total number of tickets sold on a given day within the date range.

Below the graph is a table that shows detailed statistics on each individual the ticket type, including how many of each ticket type were sold, the total sales amount, and the total number of orders for each ticket type.

To download your tickets report, select “Download” at the top right of the statistics table.

 

Coupon Reports

The third option for the reports is “Coupon Reports.”

Reports 3

 

Clicking on this option will present you with the number of discounted orders, number of coupons used, and the amount of money derived from coupons within a specific date range that can be changed by clicking the calendar option in the top left-hand corner.

There is also a graph showing the number of coupons used on a given day within the date range.

Below the graph is a table showing the number of discounted orders for each coupon type and the total amount that was discounted.

You can click on the number of discounted orders in the chart to see the list of orders this coupon was applied to.

To download your coupons report, select “Download” at the top right of the statistics table.