Each event in TicketsCandy has its own notification settings that allow you to control automated emails related to bookings and new orders.
To access these settings:
- Open your Event Dashboard.
- Click Event Settings in the navigation menu.
- Select Notifications.
The Notifications page allows you to manage email alerts sent to customers and event administrators.
Customer Appointment Reminder #
Enable Customer Appointment Reminder to automatically send customers an email reminder 24 hours before their scheduled appointment or event.
This can help remind attendees about their upcoming booking and reduce missed appointments.
New Order Notification #
Enable New Order Notification to receive an email whenever a new order is placed.
The notification is sent to the admin email address or addresses connected to the event, allowing you to stay updated as new ticket sales come in.
