I added a booking calendar and time slots to my event, but I don’t see them on my public page.

When a booking calendar is enabled, the calendar does not appear on the first step of the public event page. Instead, customers will see it later in the checkout process.

The checkout flow works as follows:

1. The customer selects their ticket(s).
2. The customer enters their contact information.
3. The customer selects a date and time from the booking calendar.
4. The customer completes payment or submits their order.

The calendar is intentionally displayed after ticket selection because TicketsCandy supports advanced booking setups, including multiple calendars assigned to different ticket types. Showing the calendar later in the checkout process allows the system to display only the dates and time slots that apply to the selected ticket, providing much greater flexibility for event organizers.

Additionally, TicketsCandy collects customer information early in the checkout process to support marketing and remarketing tools. If a customer starts checkout but does not complete their purchase, you can use this information to follow up and encourage them to return and finish their order.

So if your calendar and time slots are configured correctly, they will appear during checkout after a customer selects a ticket and enters their information.