Event Setup
What is Event Dashboard
Last Updated: December 21, 2024The Event Dashboard is your central hub for managing and monitoring all aspects of your event. This comprehensive control panel allows you to handle tickets, time slots, orders, attendees, event reports, marketing, and much more – all in one place. Accessing the Event Dashboard To open the Event Dashboard: Navigate to My Events from your...
Event Overview
Last Updated: February 13, 2025The Event Overview is the page for managing and monitoring your event’s key metrics. To access this page: Go to My Events from your Organizer Panel. Click on the name of the event or the “Manage Event” button. Quick Setup Guide At the top of the Overview Page, you’ll find the Quick Setup Guide. This...
Ticket List
Last Updated: December 23, 2024The Ticket List is located on the Tickets page in your Event Dashboard. Once tickets or bundles are created, they will appear as a list of cards, providing a snapshot of key details and allowing you to manage them efficiently. Ticket Cards Each ticket is displayed as a card with the following details: Ticket Name:...
Manage Tickets
Last Updated: August 29, 2026To create and manage tickets for your event, navigate to your Event Dashboard and select Tickets. Then, click on the “Create Ticket” button in the top right corner of the page. This will open a new page where you can set up and customize ticket details. Ticket Types When creating a new ticket, you’ll...
Manage Passes
Last Updated: August 28, 2026To create and manage tickets for your event, navigate to your Event Dashboard and select Tickets. Then, click on the “Create Ticket” button in the top right corner of the page. This will open a new page where you can set up and customize ticket details. Ticket Types When creating a new ticket, you’ll...
Manage Addons
Last Updated: August 28, 2026To create and manage tickets for your event, navigate to your Event Dashboard and select Tickets. Then, click on the “Create Ticket” button in the top right corner of the page. This will open a new page where you can set up and customize ticket details. Ticket Types When creating a new ticket, you’ll...
Manage Donations
Last Updated: August 28, 2026To create and manage tickets for your event, navigate to your Event Dashboard and select Tickets. Then, click on the “Create Ticket” button in the top right corner of the page. This will open a new page where you can set up and customize ticket details. Ticket Types When creating a new ticket, you’ll...
Manage Seated Tickets
Last Updated: August 28, 2026Seated Tickets allow you to sell tickets for specific seats within a seating chart connected to your event. Each Seated Ticket is assigned to one or more seating chart categories, which determines where customers can select seats for that ticket. Creating Seated Tickets is the third step in setting up reserved seating for an event....
Manage Bundles
Last Updated: April 21, 2026Ticket Bundles are customizable ticket packages that combine multiple tickets into a single offering for convenience and value. This feature allows you to create grouped tickets with a custom name and price, making it easier for customers to purchase multiple tickets at once. To create and manage ticket bundles for your event, navigate to your...
Calendars
Last Updated: August 29, 2026With TicketsCandy, you can efficiently manage the dates and time slots for your events by using calendars. Each set of time slots is attached to a specific calendar, allowing you to customize schedules for different ticket types. You can create as many calendars as necessary to meet your event’s unique scheduling needs. Accessing Time...