Organizer Panel
My Events
Last Updated: November 24, 2024Under “My Events,” you will see a list of all your created events. The name of each event will be in the top left-hand corner of the event card. The date it is set to start selling tickets is just above the name in the top left-hand corner. The number of tickets sold and the...
Create An Event
Last Updated: November 24, 2024The “My Events” tab on the homepage of your dashboard is where you can create and manage your events. Create an Event On the left-hand side of your dashboard, there is a menu. Under “Organizer,” select “My Events.” If you have not created any events yet, you will be presented with a page that...
Account Settings
Last Updated: July 24, 2022To locate your account settings, you can go to “My Account” on the left-hand side of your main dashboard. Your account settings are where you will find owner information, password settings and organization information. Account Owner At the top of “My Account” is “Account Owner.” This is where you can change the name...
Account Users
Last Updated: July 24, 2022We know how important it is to be able to allow more than one person access to your TicketsCandy dashboard. To do this safely, you can add and delete users with their own credentials from your account at any time. Two Types of Users Our platform supports two types of users: Admin and...
Process Payments
Last Updated: July 24, 2022TicketsCandy is a proud partner of Square, a secure credit card processing company. They are our exclusive merchant services provider because they have no hidden fees, make fast payments, and are a well-known and trusted company. What Is a Merchant Services Provider? A merchant services provider provides businesses with the tools and requirements necessary to...
Set Up Your First Event With Basic Settings
Last Updated: July 22, 2022Congratulations! You have created your TicketsCandy account and are now ready to set up your first event. We have created a step-by-step guide for a basic event setup to help you get familiar with our different tools and options. Step 1: Create an Event On the left-hand side of your dashboard, there is...