My Apps
Membership Plans
Last Updated: June 24, 2026The Membership Plans app allows you to turn one-time attendees into recurring customers by creating and selling subscription-based memberships directly from your TicketsCandy event page. With this app, customers can purchase a membership plan, securely save their payment details, and be charged automatically based on the billing cycle you set for the plan. Memberships can...
Password Protect
Last Updated: September 21, 2026The Password Protect app lets you make your event page private by requiring visitors to enter a password before viewing it. When this feature is enabled, anyone opening your event link will first see a password entry screen. Only users who enter the correct password will be able to view the event details, ticket options,...
POS Ticket Printer
Last Updated: September 21, 2026The POS Ticket Printer app allows you to instantly print scannable QR-coded tickets when a customer makes a purchase via your connected POS system. These tickets are printed on standard receipt paper using supported Star Micronics printers and can be scanned right at the entrance for fast, secure check-ins. When this app is enabled, you...
Products
Last Updated: September 21, 2026Products is a powerful feature that allows you to maximize your event’s revenue potential by offering exclusive merchandise and other items alongside event tickets. When a product is created, it appears during the checkout process, giving customers the opportunity to add it to their order when they purchase tickets. How to Enable Products Products are...
Remarketing
Last Updated: September 21, 2026Remarketing is a powerful feature designed to re-engage potential customers who have shown interest in your event but did not complete their ticket purchase. By intelligently identifying these visitors, the system enables you to send them a customized email reminder, encouraging them to finalize their booking. Why Use Remarketing? Increase Ticket Sales Effortlessly – Automatically...
RSVP
Last Updated: September 21, 2026The RSVP app lets you collect guest interest before selling tickets. It replaces the traditional ticket options with a simple RSVP form, helping you build a ready-to-buy audience for your event. When the app is enabled and there are no active tickets, an RSVP form automatically appears on your event page. Visitors can fill out...
Smart Rules
Last Updated: September 21, 2026Smart Rules, also known as Conditional Logic, provide event organizers with the ability to create dynamic pricing conditions for tickets. These rules allow you to automate pricing adjustments based on different conditions. How to Enable Smart Rules Smart Rules are available as an app in the App Marketplace. To enable it: Go to Add...
TikTok Pixel
Last Updated: September 21, 2026The TikTok Pixel allows you to track user behavior, ticket purchases, and interactions on your TicketsCandy event page and ticketing widget. By integrating TikTok Pixel, you can optimize your ad campaigns, retarget users, and measure conversion rates more effectively. How to Enable TikTok Pixel TikTok Pixel is available as an app in the App...
Tracking Links
Last Updated: September 21, 2026The Tracking Links tool allows you to create unique URLs for your marketing campaigns across various channels, such as emails, social media posts, paid ads, and print materials. When potential buyers click these links, the system tracks visits and ticket orders, providing detailed performance reports for each link. Why Use Tracking Links? Measure Marketing...
Waitlist
Last Updated: September 21, 2026The Waitlist app lets you capture and measure demand even after tickets or time slots are sold out. When the app is enabled, a “Join Waitlist” option automatically appears next to sold-out tickets or time slots. Visitors can fill out a contact form (and any custom fields you’ve added) to join the waitlist. From your...