Attendees
Orders
Last Updated: August 28, 2026The Orders tab is where you can view customer purchases, process refunds, resend tickets, and modify order details. To access it, navigate to your Event Dashboard and click on Orders. Filters At the top of the Orders tab, you’ll find filters to sort and locate specific orders: Date – Filter orders by the date...
Appointments
Last Updated: December 2, 2025The Appointments tab displays all scheduled bookings in a calendar format, allowing you to manage and track reservations efficiently. To access this tab, go to your Event Dashboard and click on Appointments. Note: This tab is only available if your event has the booking calendar enabled. Appointment Calendar Controls At the top of the Appointments...
Attendees
Last Updated: December 2, 2025The Attendees page provides a list view of all scheduled attendees, allowing you to filter, check-in, edit, or cancel bookings. To access this page, go to your Event Dashboard and click on Attendees. Types: Tickets and Products At the top left corner of the Attendees page, you’ll find two tabs that allow you to switch...
Reports
Last Updated: August 29, 2026The Reports section provides detailed insights into how your event is performing. You can access it by navigating to your Event Dashboard and clicking on Reports. The Reports section is divided into three categories: Orders – A summary of all orders and transactions. Items – A breakdown of ticket sales and additional items. Remarketing –...
Seating Charts
Last Updated: August 28, 2026Once seating charts are enabled for an event, a Seating Chart page appears in the main navigation of the Event Dashboard. This page lets you view the seating chart connected to your event, see which seats have already been booked, and manually block or reopen seats when you need to control availability. Managing seat availability...