Skip to content
TicketsCandy Logo
  • Home
  • How It Works
  • Benefits
  • Fees Explained
  • Support
  • Log In
  • Get Started
  • Home
  • How It Works
  • Benefits
  • Fees Explained
  • Support
  • Log In
  • Get Started

Organizer Panel

9
  • What is Organizer Panel
  • My Events
  • Create An Event
  • Event Catalog
  • Payment Processing
  • Account Users
  • Organizers
  • Subscriptions
  • Account Settings

Event Setup

11
  • What is Event Dashboard
  • Event Overview
  • Ticket List
  • Manage Tickets
  • Manage Passes
  • Manage Addons
  • Manage Donations
  • Manage Bundles
  • Calendars
  • Time Slots
  • Event Settings

Start Selling

5
  • Online ➔ Event Page
  • Online ➔ Website Widget
  • In-Person ➔ Square Stand & Reader
  • In-Person ➔ Square Terminal
  • In-Person ➔ POS Settings

Attendees

4
  • Orders
  • Appointments
  • Attendees
  • Reports

My Apps

17
  • App Marketplace
  • Constant Contact Integration
  • Custom Questions
  • Digital Waiver
  • Discount Codes (Coupons)
  • Event Reviews
  • Facebook/Meta Pixel
  • Google Adwords
  • Google Analytics
  • Mailchimp Integration
  • POS Ticket Printer
  • Products
  • Remarketing
  • Smart Rules
  • TikTok Pixel
  • Tracking Links
  • Zapier Integration

FAQs

21
  • How do I change the event time format to 12-hour format?
  • How can I create a pass for multiple events happening throughout the year?
  • Why are my booking time slots greyed out (unavailable) for today even though they haven’t ended yet?
  • Will tracking links work for a widget embedded on my own website?
  • What should be the dimensions of the main event image?
  • Are there any fees if I do cash sales on POS?
  • How can I make multiple tickets share the same stock inventory (capacity)?
  • How do I create an early bird ticket?
  • I did not receive payments for my event ticket sales. What should I do?
  • I cannot find my event sales information and funds in Square. Where can I see them?
  • Why some fee settings are not available for my event: staying compliant with pricing transparency laws
  • How can I manage and report sales tax for my event through TicketsCandy?
  • Do you support reserved seating?
  • Do you resell tickets?
  • Is there a way to get a report of how many redeemed tickets we have?
  • How do I remove the calendar (select date option) at checkout?
  • How do I find a link to sell my tickets?
  • How do I add the ticketing widget to my website?
  • Why you may see a 1-cent difference when passing fees to buyers in Ireland
  • Set Up Your First Event With Basic Settings
  • API Documentation for Zapier Integration
View Categories
  • Home
  • Help Center
  • Organizer Panel
  • Create An Event

Create An Event

4 min read

 

The “My Events” tab in the Organizer Panel is where you can create and manage your events.

Create an Event #

On the left-hand side of your panel, there is a menu. Under “Organizer,” select “My Events.”

If you have not created any events yet, you will be presented with a page that says “No Events Yet” with a button in the middle that says “Create Event.”

Click “Create Event” in the middle of the page if this is your first event. If it is not your first time, you can always find the “Create Event” button in the top right-hand corner.

The button will take you to a new page in the Organizer Panel where you will be prompted to enter the event details.

 

Event Name #

The Event Name is a critical field that represents the title of your event. This name will be prominently displayed to your customers on your event page, tickets, email confirmations, and all other correspondence.

 

Enable/Disable Booking Calendar #

Below the Event Name, you will need to choose between “Enable Booking Calendar” and “Disable Booking Calendar” by clicking on the box you would like to select. By default, “Enable Booking Calendar” will be selected and therefore outlined in blue.

  • Select “Enable Booking Calendar” – if your event has specific days and time slots people need to buy tickets for. It is ideal for recurring events or when multiple booking options are available.
  • Select “Disable Booking Calendar” – when your event occurs on a specific date and within a set timeframe, without the need for multiple booking options.

 

Event Start Date & Event End Date #

Next, you will need to select the Event Start Date and Event End Date.

For Timed-Entry events (enabled Booking Calendar) #

“Event Start Date” – is the day that the appointment calendar will be available from. All dates before the “Event Start Date” will be hidden.

“Event End Date” – is the last available day in the appointment calendar. All dates after the “Event End Date” will be hidden. If you do not select an end date, the calendar will continuously repeat the daily time slots without an end.

For Open-Entry events (disabled Booking Calendar) #

“Event Start Date” – this is the official start day of your event. It will appear in the event details and on tickets as the event’s starting point. Keep in mind that ticket sales begin as soon as the event is published, regardless of the Event Start Date.

“Event End Date” – this represents the event’s closing date. It is displayed on the event details and tickets and serves as the cutoff for ticket sales. If no Event End Date is set, the event details will show only the Event Start Date with no defined end.

 

Timezone #

Be sure to select the appropriate Time Zone. The Time Zone plays an important role in ensuring your timeslots begin and end at the correct times as well as that your sales start and end at the correct times.

 

Venue Information #

Next, you will be asked to give the Venue Name. This is the name of the location where your event will take place. Please be sure to enter the correct Address Details for the event.

The Venue Name and Address will be shown on the event page and are required. You can click on “Enter Address Manually” to enter custom details such as if the event is online.

 

Organization Information #

Please enter the name of your organization. By default, it will be the primary name on your account. If you would like to add a new organizer, select “Add New Organizer.”

The section will update to allow you to enter the new Organization Name, Organization Email, and Organization Phone number.

If you clicked this button by mistake, you can go back to the default organization by clicking “Choose From Existing Organizer.”

Organizer details are required and will be displayed on your event. The email address will be hidden. However, visitors will be able to communicate via a contact form on the event page that will send messages to the specified email.

 

Taxes #

If you need to charge taxes for your event, select the check box next to “Do you want to charge taxes?” Then enter the tax rate you would like to charge your customers in the “Tax Rate” box that appears.

 

Create The Event #

Once you have filled out all the fields, select “Create Event” in the bottom right-hand corner of the page.

 

Delete Event #

To delete an event, go to the “My events” page and click on the trash can symbol button on the upper right corner of the event tile.

Updated on March 3, 2025

What are your Feelings

  • Happy
  • Normal
  • Sad

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
My EventsEvent Catalog
Table of Contents
  • Create an Event
  • Event Name
  • Enable/Disable Booking Calendar
  • Event Start Date & Event End Date
    • For Timed-Entry events (enabled Booking Calendar)
    • For Open-Entry events (disabled Booking Calendar)
  • Timezone
  • Venue Information
  • Organization Information
  • Taxes
  • Create The Event
  • Delete Event

Create Your First Event

Start today and bring your first event to life.

Get started
Chat with us
TicketsCandy Logo White
Facebook Icon
Instagram Icon
Tiktok Icon
Youtube Icon

PRODUCT

Home

How It Works

Benefits

Fees Explained

COMMUNITY

Blog

Help Center

Support

Contacts

LEGAL

Privacy Policy

Terms & Conditions

Services Agreement

© 2024 All Rights Reserved. TicketsCandy.