To locate your account settings, you can go to “My Account” on the left-hand side of your Organizer Panel. Your account settings are where you will find account owner information and password settings.
Account Owner #
At the top of “Account Settings” is “Account Owner” section. This is where you can change the name of the owner, as well as the main email address associated with the account. If you would like to receive order notifications through a different email address or your business email address has changed, this is where you can make that change.
Be sure to click “Save Account Details” at the bottom of the page to save your changes.
Change Password #
This section allows you to change your password by entering a new one under the “New Password” section and then confirming the new password. You will need to enter the old password where it says “Old Password” in order to create a new one.
If you can’t remember your password, you can always click “Forgot Password” on the login page to reset it.
Be sure to click “Save Account Details” at the bottom of the page to save your changes.
Language Preferences #
Control how TicketsCandy appears to you and your customers with our language settings. You can choose from English, Spanish, and French.
- Public Event Language: Sets the language displayed on your event pages, checkout flow, and customer-facing content.
- Admin Dashboard Language: Sets the language for your organizer dashboard, including event tools and management.
