Organizer Panel
What is Organizer Panel
Last Updated: February 13, 2025The Organizer Panel is the first page you see after signing up or logging into your account. It serves as your central hub for managing account-level settings that apply across all your events. This dashboard is designed to streamline your event management by providing tools and features that go beyond individual events. Here’s what you...
My Events
Last Updated: March 3, 2025The My Events tab is your go-to page for managing all your created events. It provides an at-a-glance overview of your events and the tools to create, manage, duplicate, delete, and search events effortlessly. Event Cards Each event is displayed as a card on the My Events page. Here’s what you’ll see: Event Name: Displayed...
Create An Event
Last Updated: March 3, 2025The “My Events” tab in the Organizer Panel is where you can create and manage your events. Create an Event On the left-hand side of your panel, there is a menu. Under “Organizer,” select “My Events.” If you have not created any events yet, you will be presented with a page that says “No...
Event Catalog
Last Updated: March 3, 2025The Event Catalog is a centralized hub for showcasing all your active events in one place. It serves as your personalized organizer page, enabling customers to browse your events and view event details. With the Event Catalog, you can enhance your brand presence and offer a convenient way for customers to explore your offerings. ...
Payment Processing
Last Updated: December 21, 2024Merchant Provider TicketsCandy is a proud partner of Square, a secure credit card processing company. They are our exclusive merchant services provider because they have no hidden fees, make fast payments, and are a well-known and trusted company. What Is a Merchant Services Provider? A merchant services provider provides businesses with the tools and requirements...
Account Users
Last Updated: December 21, 2024We know how important it is to be able to allow more than one person access to your TicketsCandy dashboard. To do this safely, you can add and delete users with their own credentials from your account at any time. Three Types of Users Our platform supports three types of users: Admin, Manager, and...
Organizers
Last Updated: December 21, 2024To manage your organizer information, select Organizers from your Organizer Panel. Here, you can manage the organizer’s contact details that will be displayed on your event page and emails. By providing clear contact information, you ensure that ticket buyers can easily reach out with their questions or concerns. Who Are Organizers? Organizers are the individuals...
Subscriptions
Last Updated: January 14, 2025The Subscriptions Page is your central hub for managing app subscriptions purchased through the TicketsCandy App Marketplace. Here, you can add or update payment details, track your billing history, manage active subscriptions, and cancel apps as needed. Payment Details The Payment Details section allows you to manage your payment methods and view your billing history....
Account Settings
Last Updated: April 29, 2025To locate your account settings, you can go to “My Account” on the left-hand side of your Organizer Panel. Your account settings are where you will find account owner information and password settings. Account Owner At the top of “Account Settings” is “Account Owner” section. This is where you can change the name of...