The Point of Sale (POS) Settings allow you to configure specific preferences for in-person sales, independent of your global event settings.
Enable Tax on POS Orders #
POS tax settings are managed separately from your event’s tax configuration. By default, taxes are disabled for POS orders. To enable taxes:
- Toggle the Enable Tax on POS Orders switch on.
- A tax rate field will appear. Enter the desired tax percentage (e.g., 7 for a 7% tax).
- Taxes applied here will only affect in-person POS transactions.
Fees #
This section controls how merchant and processing fees are handled for POS sales.
Pass Fees On (Default):
Merchant and processing fees are added to the ticket price at checkout. The customer covers these costs, and you receive the full ticket amount.
Absorb Fees:
No extra fees are added at checkout. Merchant and processing fees are deducted from your payout instead.
Custom Fees:
Apply a custom fee to all POS orders by setting your own percentage.
When Custom Fees are enabled, you can configure the following:
- Fee Label: The name of the fee as it will appear during checkout next to the fee amount.
- Fee Percentage: The percentage that will be added to the order total.
- Apply to Cash Orders in Square Terminal: Choose whether the custom fee should apply to cash payments:
- Apply – The custom fee is added to cash orders.
- Do Not Apply – The custom fee is not added to cash orders.
Custom Fields #
This section lets you control which fields appear during POS checkout.
You can show or hide the following fields:
- First Name – Collect or hide the customer’s first name.
- Last Name – Collect or hide the customer’s last name.
- Email – Collect or hide the customer’s email address.
- Phone – Collect or hide the customer’s phone number.
- Coupon Code – Show or hide the field where discount codes can be entered.
Print Tickets (POS Receipt) #
This section provides information reminder that tickets purchased through POS can also be printed using a receipt printer. To enable ticket printing, you need to install and activate the POS Ticket Printer app from the App Marketplace.
POS Users #
This section provides an informational reminder that you can create POS-specific users who only have access to the POS section of the dashboard. To manage POS users, visit: Account Users.
