The RSVP app lets you collect guest interest before selling tickets. It replaces the traditional ticket options with a simple RSVP form, helping you build a ready-to-buy audience for your event.
When the app is enabled and there are no active tickets, an RSVP form automatically appears on your event page. Visitors can fill out their contact information (along with any custom fields you’ve added) to join the RSVP list.
From your event dashboard, you can view all entries with customer details, allowing you to estimate attendance, gauge event interest, or plan ticket quantities. You can also export the data at any time to contact RSVPs when tickets go on sale or to share event updates.
Once tickets are published, the RSVP form will automatically hide, ensuring a seamless transition from interest collection to ticket sales.
This is a premium app that requires an active monthly subscription to use. Subscribing helps support our work and keeps TicketsCandy’s organizer fee the lowest in the world.
How to Enable RSVP #
RSVP is available as an app in the App Marketplace. To enable it:
- Go to Add More Tools in the navigation menu of your Event Dashboard.
- Find the RSVP app in the App Marketplace and enable it.
Once the RSVP app is enabled, a new RSVP section will appear in your event dashboard’s navigation panel. It includes two links:
- RSVP List – to view and manage all RSVP entries.
- Settings – to configure the app’s behavior, form fields, and integrations.
RSVP List Page #
The RSVP List page displays all submissions collected through the RSVP form.
Entries List #
Below the page header, you’ll find a table containing all RSVP entries.
- Search Field (top left) – Search entries by customer name or email.
- Export Button (top right) – Download all RSVP entries as an Excel file for reporting or external use.
Table Columns #
The table includes the following columns:
- Name – The name of the person who joined the RSVP.
- Added – The date and time the entry was created.
- Email – The email address of the person.
- Phone – The phone number of the person (if provided).
Entry Details #
Each entry name in the Name column is clickable. Clicking it opens a detailed view of the RSVP submission, showing:
- The same basic details as in the table.
- Any custom field responses the customer submitted when joining the RSVP list.
Settings Page #
The Settings page of the RSVP app lets you configure how the RSVP works and customize the form that appears for visitors. Here, you can adjust form requirements, and add custom fields to collect additional information from interested attendees.
Settings #
This section controls the behavior and appearance of the RSVP form.
- Make Phone Mandatory – When enabled, the phone number field becomes required for submission.
- Custom Message – Add a custom text message displayed at the top of the RSVP form. This is useful for providing additional instructions, reassurance, or your own tone of voice.
- Terms & Conditions Checkbox – By default, customers must agree to TicketsCandy’s standard Terms & Conditions before submitting the form. In this field, you can also add your own custom terms or policies to be displayed alongside the checkbox.
App Compatibility #
The RSVP app integrates smoothly with other TicketsCandy apps, allowing you to track activity, automate communication, and connect your data across platforms.
Make sure the corresponding apps are activated in your App Marketplace for these connections to function properly. Some integrations can be toggled on or off specifically for the RSVP, while others work automatically once enabled.
- Mailchimp – Automatically send RSVP signups to your Mailchimp app audience.
This integration can be turned on or off specifically for the RSVP. - Constant Contact – Automatically send RSVP signups to your Constant Contact app list.
This integration can also be turned on or off specifically for the RSVP. - Google Analytics – RSVP submissions are automatically tracked in Google Analytics.
Works automatically when the Google Analytics app is enabled. - Facebook Pixel – RSVP submissions are automatically tracked in Facebook Pixel.
Works automatically when the Facebook Pixel app is enabled. - TikTok Pixel – RSVP submissions are automatically tracked in TikTok Pixel.
Works automatically when the TikTok Pixel app is enabled. - Zapier – Each RSVP signup triggers a Zapier event, allowing you to build custom workflows, automations, or third-party integrations.
Works automatically when the Zapier app is enabled.
Add Custom Fields #
You can add custom fields to collect extra information from visitors joining the RSVP list.
Add a Field #
To create a new field:
- Click the Add Field button.
- A new page will open where you can configure the field options.
Available settings:
- Field Name – The title of the field, visible to visitors on the form.
- Field Type – Choose the type of field to add:
- Single Line Text – Adds a short text input field.
- Drop-Down – Creates a dropdown menu with multiple options to select from.
- Multiple Choice Selector – Displays multiple checkboxes, allowing users to select more than one option.
- Single Choice Selector – Displays multiple radio buttons, allowing only one selection.
- Date Selector – Adds a date picker where users can choose a date from a calendar.
- Required – Makes the field mandatory to complete before submitting the form.
- Disable Field – Hides the field from the form without deleting it.
After setting up the field, click Create Field to save.
Custom Fields List #
All created fields are displayed in a table for easy management.
The table includes the following columns:
- Checkbox – Select multiple fields to enable bulk deletion.
- Field Name – The title of the field as shown on the form.
- Field Type – Displays the selected type of the field.
- Date Added – The date the field was created.
- Active – Shows Yes if the field is active or No if it’s disabled.
- Required – Shows Yes if the field is mandatory or No if it’s optional.
- Actions Button – Opens options to:
- Edit – Modify the field’s settings.
- Delete – Permanently remove the field.
