---
title: Why are my booking time slots greyed out (unavailable) for today even though they haven’t ended yet?
description: "If your time slots appear unavailable before they should, check the following: ## 1. Verify the Time Zone If a time zone is not configured, the system defaults to UTC (0), which can cause slots to appear locked. To fix…"
url: "https://help.ticketscandy.com/kb/why-are-my-booking-time-slots-greyed-out-unavailable-for-today-even-though-they-havent-ended-yet/"
updated: "2025-09-02"
category: FAQs
---

# Why are my booking time slots greyed out (unavailable) for today even though they haven’t ended yet?

If your time slots appear unavailable before they should, check the following:

## 1. Verify the Time Zone

If a time zone is not configured, the system defaults to UTC (0), which can cause slots to appear locked.

To fix this:

- Go to your event dashboard.
- Navigate to **Event Settings > General**.
- Under **Timezone**, select your correct time zone and save changes.

## 2. Adjust Time Slot Expiration

By default, a slot may be set to deactivate at its start time instead of its end time.

To fix this:

- Go to your event dashboard.
- Navigate to **Time Slots**.
- Next to your calendar name, click the three dots icon and select **Settings**.
- In the **Time Slot Expiration** field, choose **At End**.

Example: A slot from 1pm–5pm will remain active until 5pm instead of disabling at 1pm.