---
title: I did not receive payments for my event ticket sales. What should I do?
description: "All payments from your event sales are processed by **Square** and are first collected in your **Square account**. Square typically deposits funds into your linked bank account daily. If you haven’t received your payment yet, it’s likely that your **bank…"
url: "https://help.ticketscandy.com/kb/i-did-not-receive-payments-for-my-event-ticket-sales-what-should-i-do/"
updated: "2025-03-13"
category: FAQs
---

# I did not receive payments for my event ticket sales. What should I do?

All payments from your event sales are processed by **Square** and are first collected in your **Square account**. Square typically deposits funds into your linked bank account daily.

If you haven’t received your payment yet, it’s likely that your **bank account is not yet connected** to Square, meaning your balance is currently sitting in your Square account but hasn’t been transferred.

To resolve this, you’ll need to **link your bank account to Square** so they can deposit your funds. You can follow [this guide for step-by-step instructions](https://squareup.com/help/us/en/article/3896-link-and-edit-your-bank-account).