---
title: Subscriptions
description: "The **Subscriptions Page** is your central hub for managing app subscriptions purchased through the TicketsCandy [App Marketplace](https://help.ticketscandy.com/kb/app-marketplace/). To access this page, open your **Organizer Dashboard**, click **Settings** in the left navigation menu, and then select **Subscriptions**. Here, you can add…"
url: "https://help.ticketscandy.com/kb/billing/"
updated: "2026-08-27"
category: Organizer Panel
---

# Subscriptions

The **Subscriptions Page** is your central hub for managing app subscriptions purchased through the TicketsCandy [App Marketplace](https://help.ticketscandy.com/kb/app-marketplace/).

To access this page, open your **Organizer Dashboard**, click **Settings** in the left navigation menu, and then select **Subscriptions**.

Here, you can add or update payment details, track your billing history, manage active subscriptions, and cancel apps as needed.

## Payment Details

The **Payment Details** section allows you to manage your payment methods and view your billing history.

[![billing 1](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-1.webp)](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-1.webp)

Here's how it works:

- **Adding Payment Details**:
   If no payment method has been added, you will see an **"Add Payment Details"** button. Clicking it will open a secure form where you can enter your credit card information. This card will be used for charging app subscription fees.
- **Updating Payment Details**:
   If a payment method is already saved, it will display partial credit card information for reference. You can update your payment details at any time by clicking the **"Update Payment Details"** button.
- **Viewing Billing History**:
   Next to your payment details is a **"Billing History"** button. Clicking this opens a new page where you can view past transactions and generate invoices.

## Billing History

The **Billing History** page provides a detailed record of all your payments.

[![billing 2](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-2.webp)](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-2.webp)

- **Table of Transactions**:
   Each transaction is listed in a table with essential details, including the date, amount, and payment status.
- **Detailed View and Invoices**:
   Each transaction row includes a **"View"** link. Clicking this opens a detailed breakdown of the payment and provides options to download invoices and receipts.

## Active Subscriptions

All active app subscriptions are displayed in the **Active Subscriptions** section.

[![billing 3](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-3.webp)](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-3.webp)

This table provides the following details for each subscription:

- **App Name**: The name of the app you're subscribed to.
- **Start Date**: The date the subscription began.
- **Cancellation Date**: If the app has been canceled, this field displays the date the subscription will terminate after the paid period ends.
- **Price**: The subscription price.
- **Billing Cycle**: The payment frequency (e.g., monthly).
- **Status**: The current status of the app:
  - **Active**: The subscription is active and in use.
  - **Trialing**: The app is in a free trial period.
  - **Past Due**: Payment has failed, and a retry is scheduled. If retries fail, the subscription will be canceled.
  - **Pending Cancellation**: The app is set to be canceled after the paid period ends.

## Cancel Subscriptions

To cancel a subscription:

1. Locate the app in the **Active Subscriptions** table.
2. Click the three-dot **menu icon** on the right side of the row.
3. Select **Cancel**.

[![billing 4](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-4.webp)](https://help.ticketscandy.com/wp-content/uploads/2024/12/billing-4.webp)

When a subscription is canceled, it remains active until the end of the billing period that has already been paid for. After that, it will be removed from the **Active Subscriptions** list.