Event Panel
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Tracking Pixels
Last Updated: August 4, 2022Here at TicketsCandy, we want your event to be a success. Therefore, we offer the ability to incorporate tracking pixels that let you send data to analytics tools and track traffic, actions, and purchases. To add your tracking pixels, go to My Events > select the event you want to edit > Tracking Pixels. ...
Coupons
Last Updated: August 4, 2022This page allows you to create and edit coupons. You can find it by going to My Events > selecting the event you want to edit > Coupons. Creating Coupons To create a coupon, click on “Create Coupon” in the top right-hand corner. A pop-up will appear for you to create the coupon...
Reports
Last Updated: August 4, 2022The reports section shows statistics of how your event is performing. You can find it by going to My Events > selecting the event you want to edit > Reports. Order Reports When you click on “Reports,” a drop-down menu will appear. Your first option is “Order Reports.” Clicking on this option...
Attendees
Last Updated: August 4, 2022The “Attendees” page shows scheduled appointments in a list format. To get to this page, you can go to My Events > select the event you want to edit > Attendees. Attendees Overview When you click on the “Attendees” tab, you will be presented with a page that has an overview of all...
Appointments
Last Updated: August 4, 2022The “Appointments” tab shows scheduled appointments in a calendar format. To get to this tab, you can go to My Events > select the event you want to edit > Attendees > Appointments. If you don’t have time slots enabled for your event, this tab will not be available to you. Appointment Calendar...
Orders
Last Updated: August 4, 2022The “Orders” tab is where you will find information about you customer’s ticket purchases. It is also where you can refund and edit orders. To get to this tab, you will go to My Events > select the event you want to edit > Orders. Order List When you click on the “Orders”...
Event Settings
Last Updated: August 4, 2022Each event has its own set of settings attached to it. This is where you can control things like event visibility, taxes, website widget, ticket scanner API and more. You can get to “Event Settings” by going to My Events > selecting the event you want to edit > Event Settings. General The...
Time Slots
Last Updated: July 27, 2022Time slots are simply available hours for your customers to book the appointment for. You can set an individual number of spaces available per each time slot to control capacity and reduce long lines and overcrowding. Time slots are contained within calendars, and you can connect any calendar you create to any ticket...
Calendars
Last Updated: July 26, 2022With TicketsCandy, you can control the dates and time slots for each of your events. Each set of time slots is attached to a specific calendar. You can have as many calendars as you need to meet your scheduling needs. To find your time slots and calendars, go to My Events > the event...